0 Introduction
Bet On Games (betongames.pro) takes your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure. Please read this policy carefully before using our platform.
Bet On Games is a licensed online gaming platform. We believe every user should have full control over their personal information. We collect nothing in secret — what you see is exactly what happens.
1 What information we collect
Bet On Games only collects information that is strictly necessary to deliver the best gaming experience and keep your account secure. Data collected under our Privacy Policy falls into three categories:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Email, mobile number, address | Account communications and security notifications |
| Financial information | Payment methods, transaction history | Deposit & Withdrawal Process |
| Technical Information | IP address, device type, browser | Security Monitoring & Fraud Prevention |
| Gaming Data | Game history, bet amounts, wins and losses | Responsible Gaming Monitoring |
We never store your password in plain text — only an encrypted hash is kept. Full payment card numbers are never stored on our servers.
2 How Your Data Is Used
Bet On Games uses the information we collect only for specific, legitimate purposes. Below are the key reasons we process your data under our Privacy Policy:
- Account management: For registration, login, password reset, and account verification.
- Payment Processing: To confirm deposits, process withdrawals, and maintain transaction history.
- Customer Support: To resolve your issues and manage support tickets.
- Security Assurance: To detect fraudulent activity and maintain account security.
- Marketing Communications: To send you emails or SMS about offers and promotions, with your consent.
- Legal obligations: To fulfill requests from government or regulatory authorities.
- Platform Development: To analyze user experience and improve service quality.
4 Cookies and tracking technologies
The Bet On Games website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential cookies | Maintaining login sessions, security | Until the session ends |
| Functional cookies | Remembering language preferences and theme settings | 1 Year |
| Analytics Cookies | Understanding usage patterns, identifying errors | 6 Months |
| Security Cookies | Fraud & Bot Detection | 30 Days |
You can control or delete cookies at any time through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of certain platform features.
5 Data Security Measures
Bet On Games uses industry-standard technology to protect your personal and financial information. Security sits at the core of our Privacy Policy — it's not just a promise, it's how we operate every day.
- 256-bit SSL/TLS Encryption: All data transfers take place over fully encrypted channels.
- Two-Factor Authentication (2FA): An additional layer of security at login.
- Firewall & DDoS Protection: Server protection against external attacks.
- Regular Security Audits: Independent third-party experts audit our systems every 6 months.
- Data Backup: Your data is backed up across multiple secure locations.
- Access controls: Only authorized staff can access specific data.
6 Your rights
Under Bet On Games' Privacy Policy, you have full rights over your own data. You may exercise any of the following rights at any time:
- Right to Know: You may request to know exactly what information we hold about you.
- Right to Rectification: You can request an update to any incorrect or outdated information.
- Right to Erasure: You may request deletion of your data under certain conditions.
- Right to Data Portability: You may request a download of your data at any time.
- Right to object: You may object to the use of your data for specific purposes.
- Right to Withdraw from Marketing: You can opt out of marketing emails or SMS at any time.
To exercise any of the above rights, please contact the Bet On Games support team. We aim to respond to your request within 30 business days.
7 Protection of minors' data
Bet On Games strictly prohibits users under 18 from accessing the platform and does not collect any data from minors. Protecting children and young people is a top priority in our Privacy Policy.
- Age verification is mandatory at the time of registration.
- A national ID or birth certificate may be requested if there is any doubt.
- If a user is confirmed to be a minor, their account is immediately closed and any collected data is securely deleted.
8 Data Retention Period
Under Bet On Games' Privacy Policy, your data is retained only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements:
- Account information: For the duration of the active account and 5 years after closure.
- Transaction Records: Minimum 7 years under AML regulations.
- KYC documents: 5 years after verification, or longer if required by law.
- Gaming History: 3 years after account closure.
- Cookies and log files: 6 months to 1 year.
Once the retention period ends, Bet On Games securely deletes or anonymizes your data.
9 Privacy Policy Updates
Bet On Games reserves the right to update this Privacy Policy at any time. For significant changes, we will always notify you in advance:
- A notice will be sent to your registered email.
- A notice will be displayed upon logging in to the platform.
- The "Last Updated" date at the top of the policy will be revised accordingly.
If you do not agree to the updated policy, you may request to close your account. Continued use of the platform after any changes will be considered acceptance of the new policy.